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Introduction to Counselling Skills

The listening and helping skills that underpin every counselling role — a practical first step into the field.

◷ 2 months◆ Professional Certificate⌂ Online✦ Start any time

Programme overview

A short, practical certificate in the foundational skills that underpin all counselling and helping work: active listening, empathy, questioning and holding a supportive conversation. It is an ideal first step before an advanced certificate, and a confidence-builder for anyone already in a helping role.

What you'll study

01
The helping relationship and active listening
02
Empathy, warmth and positive regard
03
Questioning, reflecting and summarising
04
Structuring a helping conversation
05
Boundaries, confidentiality and self-awareness
06
Putting the skills into supervised practice